PRIVACY POLICY

Effective date: 14 November 2023

Digital Block, referred to as “us,” “we,” or “our,” is the operator of the www.digitalblock.co.za website (the “Site”). This page serves to inform you about our policies regarding the collection, utilization, and disclosure of personal data when you access our Site, as well as the choices available to you regarding that data.

We utilize your data to enhance and provide the services offered through the Site, which includes the sale of products/services via our e-commerce platform. Your use of the Site implies your agreement to the collection and utilization of information in accordance with this policy. Unless explicitly defined otherwise in this Privacy Policy, terms used herein carry the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Site and its related Services for an improved user experience and user security.

Types of Data Collected

Personal Data

When utilizing our website, we might request that you furnish us with specific personally identifiable information, which can be utilized to reach or identify you (“Personal Data”). This may encompass, but is not restricted to:

  • Email address
  • Cookies and Usage Data

Usage Data

We might gather data regarding the access and utilization of the Site, referred to as “Usage Data.” This information may encompass details like your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the specific pages of our Site you navigate, the date and time of your visit, the duration spent on those pages, unique device identifiers, and additional diagnostic data.

Data Tracking and Cookies

Our website utilizes cookies and comparable tracking technologies to monitor activity on our site and retain specific information. Cookies consist of small data files that may contain an anonymous unique identifier. These files are transmitted to your browser from a website and stored on your device. Additionally, we employ tracking technologies such as beacons, tags, and scripts to gather and monitor information, enhancing the analysis of our site.

You have the option to configure your browser settings to either reject all cookies or notify you when a cookie is being sent. However, please be aware that declining cookies may limit your access to certain sections of our service.

 Embedded content from other websites

Content on this website may incorporate embedded material, such as videos, images, and articles. Embedded content sourced from external websites functions similarly to a direct visit to those sites. These external sites might gather information, employ cookies, integrate additional third-party tracking, and observe your engagement with the embedded content. This includes monitoring your interactions even further if you have an account and are logged in to the external website.

Use of Data

Digitalblock.co.za uses the collected data for various purposes:

  • To provide and maintain the Site
  • To notify you about changes to our Site
  • To allow you to participate in interactive features of our Site when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Site
  • To monitor the usage of the Site
  • To detect, prevent and address technical issues
  • To recommend products and content

Data Transfer

Your data, including Personal Data, may be moved to and stored on computers situated outside of your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those in your jurisdiction.

If you are situated outside South Africa and decide to provide us with information, please be aware that we transfer the data, including Personal Data, to South Africa and process it there.

By consenting to this Privacy Policy and submitting such information, you signify your agreement to this transfer.

Digitalblock.co.za will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country without adequate controls in place, including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Digitalblock.co.za may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Digitalblock.co.za or its ownership
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Site or the public
  • To protect against legal liability

Data Security

We prioritize the security of your data; however, it’s important to note that no method of transmission over the Internet or electronic storage is entirely secure. Despite our efforts to employ commercially acceptable measures to safeguard your Personal Data, we cannot ensure its absolute security.

Service Providers

We might enlist the services of third-party companies and individuals, referred to as “Service Providers,” to support our Site. These Service Providers help deliver the Site and its services on our behalf, undertake Site-related tasks, or aid in the analysis of how our Site is utilized. They are granted access to your Personal Data solely for the purpose of carrying out these tasks on our behalf and are committed to not disclosing or using it for any other purpose.

Analytics

We might employ third-party Service Providers to observe and analyze the utilization of our Service.

  • Google Analytics

Google Analytics is a web analytics service provided by Google, which monitors and reports on website traffic. Google utilizes the gathered data to observe and track the usage of our Service, sharing this information with other Google services. The collected data may be used by Google to customize and tailor ads within its advertising network. You have the option to opt out of sharing your activity on the Service with Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from transmitting information about visit activity to Google Analytics. For more details on Google’s privacy practices, please refer to the Google Privacy & Terms web page: https://policies.google.com/privacy

Links To Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

This website is not directed at individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If such information is discovered, it is promptly deleted from our servers.

Modifications to Our Privacy Policy

Our Privacy Policy may undergo occasional updates. We will inform you of any alterations by publishing the revised Privacy Policy on this page. Notification will also be sent through email and/or a conspicuous notice on our Service before the changes take effect. The “effective date” at the top of this Privacy Policy will be revised accordingly. It is recommended that you periodically review this Privacy Policy for any updates. Changes to this Privacy Policy become effective upon posting on this page.

Contact Us

Should you have any inquiries regarding this Privacy Policy, feel free to reach out to us by accessing the contact page on our website, which can be found at www.digitalblock.co.za/contact/

The Protection of Personal Information Act Consumer Privacy Policy

This policy outlines how Digital Block obtains, uses, and discloses personal information, in compliance with the Protection of Personal Information Act (“POPIA”).

Digital Block is dedicated to safeguarding your privacy, ensuring that personal information is collected and used appropriately, lawfully, and transparently.

Information Collection

Digital Block collects and processes personal information for the purpose of contacting you, understanding your requirements, and delivering services. This includes contact details such as your name and organizational information.

Your personal information is collected directly from you, and we inform you of the required and optional information.

Use of Your Information

Any personal information collected is used solely for the agreed-upon purpose and may be retained for legal or research purposes when necessary.

We may use your information for various purposes, including responding to inquiries, providing service quotes, verifying identity, preventing fraud or malpractice, conducting research, and fulfilling legal obligations.

Disclosure of Information

Digital Block does not sell personal information. Your details may be disclosed to service providers involved in delivering products or services, ensuring compliance with privacy requirements.

Information may also be disclosed where required by law or industry codes to protect our rights.

Access to Information

You have the lawful right to access the personal information we hold about you. Contact us with the provided telephone numbers and/or email addresses, and we may request your ID document to confirm your identity before sharing details.

Correction of Your Information

You can request updates, corrections, or deletions of your personal details.

Definition of Personal Information

As per the Act, “personal information” refers to information about an identifiable living person or, where applicable, an identifiable existing juristic person.